Privacy Policy

1. Dignity and Patient Sovereignty

Your thoughts, notes, and experiences belong entirely to you. Dear Pal is being designed from the ground up to ensure you have complete control over what you record, what remains private, and what you choose to share with your psychiatrist.

2. Thoughtful Boundary Controls

Caregivers often play a vital supporting role, but support should never mean intrusion. Dear Pal is built with carefully limited sharing:

• Caregivers only see whether scheduled doses were marked as taken.
• Caregivers never see your private chats, personal notes, medicine names, or visit summaries.
• You always authorize any connection via time-limited codes, and you can revoke access at any time with a single tap.

3. No Routine Human Surveillance

Your personal entries and recordings are private to your account. People at Dear Pal do not routinely read your personal notes. We do not sell personal health information, and we do not monetize user data.

4. Emergency and Safety Boundary

Dear Pal is not an emergency service. It does not provide real-time clinical monitoring or crisis intervention. If someone is in immediate danger, please reach out to emergency resources immediately:

• 112 — National Emergency Helpline (India)
• 14416 (Tele-MANAS) — 24/7 Mental Health Helpline (India)

5. Inquiries & Contact

If you have questions regarding our privacy architecture or would like to speak with our team during this validation phase, write to us directly at dearpal.clinic@gmail.com.